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Microsoft Virtual Briefing - Reimagining Supply Chains: AI Agents and Copilot in Dynamics 365

Live translation language(s): Japanese (日本語), Mandarin (官话) This event will be in English with spoken live translation in Japanese and Mandarin.Localized times: Singapore: 12:00PM - 1:00PM SGT (UTC+8:00)Australia: 2:00PM - 3:00PM AEST (UTC+10:00)India: 9:30AM - 10:30AM IST (UTC+5:30) The future of supply chain management is here—and it’s intelligent, automated, and conversational. Join us for an exclusive webinar exploring how Microsoft Dynamics 365 Supply Chain Management, powered by AI, Copilot, and autonomous agents, is reshaping operations across industries.In this session, you’ll learn from experts how AI-driven capabilities are enabling supply chain teams to: Automate routine tasks like purchase order summarization, vendor matching, and inventory checks using natural language with Copilot.Gain real-time insights through AI-generated summaries embedded directly in the most-used pages of Dynamics 365 SCM—empowering faster, more informed decisions Deploy intelligent agents that proactively orchestrate workflows, manage exceptions, and adapt to dynamic business conditions Enhance collaboration across procurement, logistics, and planning teams with contextual guidance and embedded analytics.Accelerate demand planning and improve order accuracy with AI-powered forecasting and inventory visibility Whether you're a supply chain leader, IT decision-maker, or business applications specialist, this session will equip you with the knowledge to modernize your operations and unlock new levels of agility and efficiency.Please note this event may be recorded.If you are under the age of 16, registration is not permitted, as event-related data is stored and this violates current data protection laws for minors. Failure to comply will result in automatic cancellation. Thank you for your understanding.

Microsoft Virtual Briefing - Selling in the Age of AI: Empowering Sales Teams with Copilot and AI Agents

The sales landscape is undergoing a profound transformation—driven by AI, automation, and the need for deeper customer engagement. Join us for this dynamic webinar to explore how Microsoft Copilot and AI Agents are revolutionizing the way sales teams operate, from lead generation to deal closure.In this session, you’ll discover how top-performing sales organizations are using AI to: Automate repetitive tasks like meeting summaries, CRM updates, and email drafting—freeing up time for high-value customer interactionsGain real-time insights into customer behavior, sales performance, and next-best actions using AI-powered analytics embedded in Microsoft 365 and Dynamics 365Personalize engagement at scale with intelligent recommendations, content generation, and contextual coaching tailored to each sales scenarioAccelerate deal cycles by integrating Copilot into the tools sellers use every day—like Outlook, Teams, and CRM platformsDrive measurable impact on KPIs such as close rates, revenue growth, and seller productivityLeverage AI Agents such as Sales Chat, Sales Agent or Sales Research Agent to eliminate guesswork and optimize every customer interaction with AI-driven sales intelligence Whether you're a sales leader, business decision-maker, or IT stakeholder, this session will equip you with the knowledge to modernize your sales strategy and empower your teams with the tools they need to thrive in the AI era.Please note this event may be recorded.If you are under the age of 16, registration is not permitted, as event-related data is stored and this violates current data protection laws for minors. Failure to comply will result in automatic cancellation. Thank you for your understanding.

Microsoft Virtual Briefing - Secure and Govern Microsoft 365 Copilot + Agents

Live translation language(s): Japanese (日本語), Mandarin (官话) This event will be in English with spoken live translation in Japanese and Mandarin. As organizations embrace the transformative power of AI, securing and governing its use becomes mission-critical. Join us for deep dive into how Microsoft empowers IT decision-makers, security leaders, and CISOs to confidently deploy Microsoft 365 Copilot and Agents within their organizations. In this session, we’ll explore: Microsoft’s commitments to data privacy, security, and compliance—including encryption, tenant isolation, and regulatory certifications like ISO 27001, GDPR, and HIPAA.The Copilot Control System: a comprehensive framework for managing data security, agent lifecycle, and measuring business impact.How to address top concerns such as data oversharing, insider risk, and AI misuse using Microsoft Purview and built-in governance tools.Real-world customer scenarios and outcomes, including how companies are achieving measurable ROI with Copilot.Strategies to mitigate Shadow AI risks and enforce lifecycle policies, legal holds, and ethical AI use. Whether you're just starting your Copilot journey or scaling enterprise-wide adoption, this session will equip you with the tools and insights to secure your data, govern AI usage, and drive responsible innovation.Please note this event may be recorded.If you are under the age of 16, registration is not permitted, as event-related data is stored and this violates current data protection laws for minors. Failure to comply will result in automatic cancellation. Thank you for your understanding.

Microsoft Virtual Briefing - Reimagining Supply Chains: AI Agents and Copilot in Dynamics 365

Localized times:British Summer Time: 2:00PM - 3:00PM BST (UTC+1:00)Central European Summer Time: 3:00PM - 4:00PM CEST (UTC+2:00)Eastern European Summer Time: 4:00PM - 5:00PM EEST (UTC+3:00) The future of supply chain management is here—and it’s intelligent, automated, and conversational. Join us for an exclusive webinar exploring how Microsoft Dynamics 365 Supply Chain Management, powered by AI, Copilot, and autonomous agents, is reshaping operations across industries.In this session, you’ll learn from experts how AI-driven capabilities are enabling supply chain teams to: Automate routine tasks like purchase order summarization, vendor matching, and inventory checks using natural language with Copilot.Gain real-time insights through AI-generated summaries embedded directly in the most-used pages of Dynamics 365 SCM—empowering faster, more informed decisions Deploy intelligent agents that proactively orchestrate workflows, manage exceptions, and adapt to dynamic business conditions Enhance collaboration across procurement, logistics, and planning teams with contextual guidance and embedded analytics.Accelerate demand planning and improve order accuracy with AI-powered forecasting and inventory visibility Whether you're a supply chain leader, IT decision-maker, or business applications specialist, this session will equip you with the knowledge to modernize your operations and unlock new levels of agility and efficiency.Please note this event may be recorded.If you are under the age of 16, registration is not permitted, as event-related data is stored and this violates current data protection laws for minors. Failure to comply will result in automatic cancellation. Thank you for your understanding.

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Microsoft Virtual Briefing - Selling in the Age of AI: Empowering Sales Teams with Copilot and AI Agents

Localized times: British Summer Time: 2:00PM - 3:00PM BST (UTC+1:00)Central European Summer Time: 3:00PM - 4:00PM CEST (UTC+2:00)Eastern European Summer Time: 4:00PM - 5:00PM EEST (UTC+3:00) The sales landscape is undergoing a profound transformation—driven by AI, automation, and the need for deeper customer engagement. Join us for this dynamic webinar to explore how Microsoft Copilot and AI Agents are revolutionizing the way sales teams operate, from lead generation to deal closure.In this session, you’ll discover how top-performing sales organizations are using AI to: Automate repetitive tasks like meeting summaries, CRM updates, and email drafting—freeing up time for high-value customer interactionsGain real-time insights into customer behavior, sales performance, and next-best actions using AI-powered analytics embedded in Microsoft 365 and Dynamics 365Personalize engagement at scale with intelligent recommendations, content generation, and contextual coaching tailored to each sales scenarioAccelerate deal cycles by integrating Copilot into the tools sellers use every day—like Outlook, Teams, and CRM platformsDrive measurable impact on KPIs such as close rates, revenue growth, and seller productivityLeverage AI Agents such as Sales Chat, Sales Agent or Sales Research Agent to eliminate guesswork and optimize every customer interaction with AI-driven sales intelligence Whether you're a sales leader, business decision-maker, or IT stakeholder, this session will equip you with the knowledge to modernize your sales strategy and empower your teams with the tools they need to thrive in the AI era.Please note this event may be recorded.If you are under the age of 16, registration is not permitted, as event-related data is stored and this violates current data protection laws for minors. Failure to comply will result in automatic cancellation. Thank you for your understanding.

Microsoft Virtual Briefing - Copilot for all - Transforming Workflows with Microsoft 365 Copilot Chat and AI Agents

Discover how your organization can go beyond chat and unlock the full potential of Microsoft Copilot by building intelligent agents tailored to your unique workflows and job roles. In this session, we’ll explore how Copilot Agents—built using Microsoft 365 Chat, Copilot Studio and Azure AI Services—can be designed to automate repetitive tasks, retrieve and act on business data, and deliver personalized support from IT and HR support to sales and customer service.You’ll learn:Key Features of Microsoft 365 CopilotUnique features that set Microsoft 365 Copilot apart.AI-powered search, chat functionalities, and personalization features.Understanding AI Agents What Copilot Agents are and how they differ from traditional chat-based AI.Overview of how AI agents can be integrated into various workflows and job roles.How to empower teams to create their own agents with minimal technical expertise.Building AI Agents How to build and deploy agents that integrate with Microsoft 365, SharePoint, Dynamics 365, and your own line-of-business apps.Tools and platforms available for building AI agents, including no-code and advanced options.Use Cases and Applications Real-world examples of agents supporting HR, finance, sales, and IT operations.Examples of key processes in enterprise organizations where AI agents can be applied.Specific use cases in customer self-service, lead generation, risk management, and moreWhether you're an IT leader, business analyst, or digital transformation champion, this webinar will equip you with the knowledge to start building agents that work for your people—so they can focus on what matters most.Please note this event may be recorded.If you are under the age of 16, registration is not permitted, as event-related data is stored and this violates current data protection laws for minors. Failure to comply will result in automatic cancellation. Thank you for your understanding

Microsoft Dynamics 365 Virtual Training Day: Modernize Service

Agent Lab

Unlock the Power of AI Agents in Swiss BusinessAI is transforming industries at an unprecedented pace. To stay ahead, we provide a dedicated platform showcasing how AI agents drive real business impact in Switzerland. The Agent Lab is that platform. What It Is Join us for weekly virtual sessions designed to explore the power of AI-driven transformation. Through real-world use cases, industry insights, and expert discussions, we’ll showcase how Copilot, Agents, and AI are shaping the future of every business. What to Expect Learn how AI & Agents impacting across industries and business functionsSuccess Stories – Learn from customer use cases, and live demos how to set-up a successful agent-driven businessDeep Industry Insights – Stay ahead with market trends and AI transformation strategiesInteractive Q&A – Engage with experts and get your questions answered Be part of The Agent Lab and gain exclusive insights into how AI is revolutionizing industries in Switzerland. In this episode you will learn how agent will transform our current business landscape, we show you our current offerings and first use cases on how to get started. Secure your spot and be at the forefront of AI-driven innovation. This event is presented as part of Microsoft AI Learning Week (September 8-12, 2025). Explore all sessions here.

Microsoft Dynamics 365 Virtual Training Day: Modernize Service

Microsoft Virtual Briefing - Copilot for all - Transforming Workflows with Microsoft 365 Copilot Chat and AI Agents

Live translation language(s): Japanese, MandarinThis event will be in English with spoken live translation in Japanese and Mandarin. Localized times:Singapore: 12:00PM - 1:00PM SGT (UTC+8:00)Australia: 2:00PM - 3:00PM AEST (UTC+10:00)India: 9:30AM - 10:30AM IST (UTC+5:30) Discover how your organization can go beyond chat and unlock the full potential of Microsoft Copilot by building intelligent agents tailored to your unique workflows and job roles. In this session, we’ll explore how Copilot Agents—built using Microsoft 365 Chat, Copilot Studio and Azure AI Services—can be designed to automate repetitive tasks, retrieve and act on business data, and deliver personalized support from IT and HR support to sales and customer service.You’ll learn:Key Features of Microsoft 365 Copilot Unique features that set Microsoft 365 Copilot apart.AI-powered search, chat functionalities, and personalization features.Understanding AI Agents What Copilot Agents are and how they differ from traditional chat-based AI.Overview of how AI agents can be integrated into various workflows and job roles.How to empower teams to create their own agents with minimal technical expertise.Building AI Agents How to build and deploy agents that integrate with Microsoft 365, SharePoint, Dynamics 365, and your own line-of-business apps.Tools and platforms available for building AI agents, including no-code and advanced options.Use Cases and Applications Real-world examples of agents supporting HR, finance, sales, and IT operations.Examples of key processes in enterprise organizations where AI agents can be applied.Specific use cases in customer self-service, lead generation, risk management, and more Whether you're an IT leader, business analyst, or digital transformation champion, this webinar will equip you with the knowledge to start building agents that work for your people—so they can focus on what matters most.Please note this event may be recorded.If you are under the age of 16, registration is not permitted, as event-related data is stored and this violates current data protection laws for minors. Failure to comply will result in automatic cancellation. Thank you for your understanding.

Keynote – Leading in the Age of Agentic AI: From Strategy to Execution

Local times to join this event are listed below:Australia: 1:00 PM – 1:45 PM (GMT +10)Hong Kong / PRC/ Singapore/ Taiwan: 11:00 AM – 11:45 AM (GMT +8)India: 8:30 AM – 9:15 AM (GMT +5:30)Indonesia / Thailand/ Vietnam: 10:00 AM – 10:45 AM (GMT +7)Japan/ Korea: 12:00 PM – 12:45 PM (GMT +9)New Zealand: 3:00 PM to 3:45 PM (GMT+12) Live interpretation will be available in Mandarin, Japanese, Korean, Thai, and Bahasa Indonesia via KUDO, with captions in Traditional and Simplified Chinese. Find out more about KUDO. AI agents are no longer a future concept — they’re already transforming how organisations operate, compete, and grow. In this opening keynote, Dan Lewis, Corporate Vice President at Microsoft, will explore how agentic AI is reshaping the way work gets done — across every function, from customer service to finance, HR to sales. You’ll hear how leading organisations are moving beyond experimentation to embed AI agents into their core business processes — and what it takes to lead that shift. We’ll unpack the latest insights from Microsoft’s Work Trend Index, explore the evolution from automation to autonomy, and share real-world examples of how AI agents are delivering measurable impact today. Whether you're driving transformation, leading a business unit, or shaping strategy, this session will help you understand what agentic AI means for your organisation — and how to take the lead. Reserve your place today and take the lead in the era of Agentic AI.

Agentic AI – The Future of Sales

Local times to join this event are listed below:Australia: 3:00 PM – 3:45 PM (GMT +10)Hong Kong / PRC / Singapore / Taiwan: 1:00 PM – 1:45 PM (GMT +8)India: 10:30 AM – 11:15 AM (GMT +5:30)Indonesia / Thailand / Vietnam: 12:00 PM – 12:45 PM (GMT +7)Japan / Korea: 2:00 PM – 2:45 PM (GMT +9)New Zealand: 5:00 PM – 5:45 PM (GMT +12)Live interpretation will be available in Mandarin, Japanese, Korean, Thai, and Bahasa Indonesia via KUDO, with captions in Traditional and Simplified Chinese. Find out more about KUDO. Step into the future of sales with Agentic AI. Join us for an exclusive session where we unveil how AI-powered agents are transforming every stage of the sales process—from lead qualification to deal closing and customer nurturing. Discover how leading organizations are leveraging agentic AI to: Boost productivity: Achieve up to 20% productivity gains and scale revenue growth without increasing headcount.Reimagine sales roles: See how AI agents can autonomously engage leads, qualify prospects, and even close deals—freeing your team to focus on high-value relationships.Deliver personalized customer experiences: Learn how AI ensures every customer feels like a VIP, with tailored outreach, timely follow-ups, and insights that drive loyalty.Stay ahead of the curve: Hear real-world stories and customer evidence from global brands already realizing the benefits of agentic sales.Explore the latest in Microsoft Dynamics 365 Sales and Copilot: Get hands-on with new features and see how you can implement these innovations in your own organization. Whether you’re a sales leader, marketer, or innovator, this session will equip you with actionable strategies and a roadmap to thrive in the age of AI-driven sales. Don’t miss your chance to be part of the next wave of sales transformation—register now and lead your team into the future!

Red Hat Summit Connect- Dallas

Red Hat Summit Connect- Dallas

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM)​